battleface provides travel benefits up to the policy limits, for destinations worldwide, including those under government “do not travel” advisories.

battleface policies include cover for medical expenses caused by or resulting from COVID-19 for travellers aged 59 or under. All valid claims will be paid up to the amount shown in your schedule of benefits and subject to the terms and conditions of the policy.

This benefit does not include cover in relation to COVID-19 expenses for trip cancellations, self-isolation, or lockdowns, so please check the local restrictions in your destination country before you travel. You can do this by visiting our Travel Restrictions page here.

Terms, conditions, limits and exclusions apply. Please refer to your policy documents for full details.

If you have any questions or queries about an existing policy or purchasing a new policy for upcoming travel, please contact us by emailing [email protected] or telephone: +44 (0) 330270999 and we would be happy to help you.

To be an eligible Plan Participant, you must be:

1. traveling outside of your home country;
2. 1 month old or over on the date of travel and 79 years old or under when the trip, for which this insurance is purchased, finishes. If you are under age 18, you must travel with an insured person aged 18 or over; and
3. enrolled as a member of or in a member organisation affiliated with the International Federation of Journalists, and in possession of valid membership documents which have been uploaded as evidence of membership.

• A condition for which medical advice, diagnosis, care, or treatment (includes receiving services and supplies, consultations, diagnostic tests or prescription medicines) was recommended or received during twelve (12) months immediately preceding the Policy Inception Date;
• A condition that had manifested itself in such a manner that would have caused a reasonably prudent person to seek medical advice, diagnosis, care, or treatment (includes receiving services and supplies, consultations, diagnostic tests or prescription medicines) within twelve (12) months immediately preceding the Policy Inception Date;
• Injury, sickness, disease, or other physical, medical, mental, or nervous conditions, disorder or ailment (whether known or unknown) that, with reasonable medical certainty, existed at the time of completion of the Application Form or within twelve (12) months immediately preceding the Policy Inception Date. This is a partial list; please refer to our policy documents for a complete summary.

Due to sanctions restrictions imposed by the United Kingdom, European Union, Canada, United Nations and United States, it may not be possible for us to provide the full range of cover in one or more of the countries you plan to travel to. For more information please contact us via email at [email protected]

The Plan Administrator acts as the Insurers’ agent in binding risks, issuing documentation and the collection and processing of premiums and return premiums.

battleface Insurance Services
Suite 24 80 Churchill Square, Kings Hill
West Malling, Kent, ME19 4YU United Kingdom
Telephone: +44 (33) 0027 0999
Email: [email protected]

In the event of a claim, please notify us as soon as possible by contacting:

Tel: +44 20 37694976 (24 hours a day)
Email: [email protected]

All claims must be submitted within 30 days of occurence, on a policy claim form, accompanied by proof of claim, including original invoices, receipts, reports, and other documents. Please refer to the relevant section of your policy for specific conditions and details of the supporting evidence that we require. It is always advisable to retain copies of all documents when submitting your claim form. We recommend you use registered post.